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Course Overview
Ready to become a Scrum Master—or just need to be more Agile?
Whether you want to serve as a Scrum Master, support an Agile transformation, or simply build the skills to lead more effectively, our Certified ScrumMaster (CSM) course is the perfect starting point. You’ll gain a strong understanding of Scrum concepts, develop real-world Agile skills, and learn how to apply the Scrum framework to help your team and organization thrive.
This highly interactive CSM training is led by a Certified Scrum Trainer® and combines engaging instruction with hands-on practice. The course prepares you to step confidently into the Scrum Master accountability and support team agility at every level of your organization—with the exam voucher and a 2-year Scrum Alliance membership included.
16 SEUs | 16 PDUs | 16 CDUs
Who Should Attend
This workshop-style class is intended for those practicing or looking to serve as a Scrum Master. Upon completion of the course, you will be eligible to sit for the Scrum Master certification exam. Attendees will also receive a two-year membership in the Scrum Alliance.
Course Objectives
This course equips you with the knowledge and tools to confidently lead Agile teams and implement the Scrum framework in any industry. You'll learn core Scrum principles, how to facilitate Scrum events, build high-performing teams, and support product development using incremental delivery. Upon completion, you'll be ready to take the 50-question CSM exam and earn your Certified ScrumMaster certification.
Course Outline
Introduction to Agile and Scrum
- Understand Agile principles and values
- Explore the difference between empirical and defined processes
- Learn how Scrum supports product vs. project-based work
Scrum Framework Fundamentals
- Scrum theory, values, and transparency
- Understanding the Definition of Done
- Overview of the Sprint and Increment
Scrum Roles
- Product Owner: backlog management, stakeholder communication
- ScrumMaster: coaching, facilitation, removing impediments
- Development Team: cross-functionality, self-organization
Scrum Events (Ceremonies)
- Sprint Planning: defining goals and selecting backlog items
- Daily Scrum: improving transparency and focus
- Sprint Review: demonstrating work and gathering feedback
- Sprint Retrospective: continuous improvement for the next Sprint
Scrum Artifacts
- Product Backlog: evolving list of prioritized work
- Sprint Backlog: short-term commitment to deliverables
- Potentially Releasable Product Increment: usable, shippable output
ScrumMaster Core Skills
- Agile facilitation and conflict resolution
- Supporting product owners and development teams
- Promoting Scrum adoption at the organizational level