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Course Overview
Are you ready to confidently manage your organization’s Office 365 environment? With Office 365 powering productivity for over a million companies globally, demand is growing for IT professionals who can administer its services efficiently and securely.
In this hands-on course, you’ll learn how to plan, configure, and manage an Office 365 tenant, covering everything from user identities and directory synchronization to Exchange Online, SharePoint, Teams, and security compliance features. Taught using the E3 license model, the skills you gain will be applicable across most Microsoft 365 deployments.
This training is ideal for IT administrators looking to build or sharpen their Office 365 expertise in real-world scenarios, including hybrid environments and multi-service administration.
Who Should Attend
This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.
Course Objectives
By the end of the course, you’ll be able to plan, provision, configure, secure, and troubleshoot an Office 365 tenant and its core services. You’ll develop practical skills to manage user identities, deploy productivity tools, and ensure compliance across your Microsoft 365 ecosystem.
- Plan and provision an Office 365 tenant
- Manage users, groups, and roles
- Deploy and configure Office 365 apps and services
- Administer Exchange, SharePoint, and Teams
- Implement Office 365 security and compliance features
Course Outline
Module 1: Planning and Provisioning Office 365
- Core Office 365 services and requirements
- Creating a tenant and adding domains
- Managing DNS and planning deployments
- Lab: Provisioning Office 365
Module 2: Managing Users and Groups
- User accounts, licenses, and authentication
- Directory synchronization with Azure AD
- PowerShell and admin roles
- Lab: User and group management
Module 3: Deploying Tools and Applications
- Network planning and the Office Configuration Tool
- Centralized deployment of apps and add-ins
- Lab: App and tool configuration
Module 4: Planning and Managing Exchange Online
- Mailbox and mail flow configuration
- Permissions and PowerShell management
- Email protection setup
- Lab: Exchange Online setup
Module 5: Planning and Managing SharePoint Online
- Site collections and architecture
- External sharing and admin controls
- Lab: SharePoint Online management
Module 6: Planning and Managing Microsoft Teams
- Teams integration with Office 365 services
- Policies, guest access, and PowerShell management
- Lab: Microsoft Teams configuration
Module 7: Managing Other Office 365 Services
- Planner, Forms, Yammer, Viva, Sway, and more
- Add-ins and user productivity tools
- Lab: Managing auxiliary services
Module 8: Security and Compliance in Office 365
- Defender Portal, Compliance Portal, Secure Score
- MFA, Safe Attachments/Links, DLP, retention, sensitivity labels
- Lab: Configure security and compliance
Module 9: Reporting, Monitoring and Troubleshooting
- Monitor service health and troubleshoot issues
- Directory sync, Exchange, Teams, SharePoint
- Lab: End-to-end troubleshooting