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Course Overview
TEDI, Cisco ThousandEyes Deployment and Implementation, is a 5-day course designed to help you understand, deploy, and manage the ThousandEyes platform. This course provides the details and hands-on activities necessary to successfully deploy ThousandEyes and perform outage and performance analysis by leveraging data patterns and correlating test output.
Course Objectives
- Describe the ThousandEyes solution and its benefits
- Describe ThousandEyes agents, their purpose and how to determine optimal agent placement
- Explain the different ThousandEyes test types and their purposes
- Configure and run tests to correlate test output with the source of an application or network performance issue
Course Outline
1 - Evolution of Application Delivery and Network Monitoring Requirements
- The SaaS Cloud Disruption
- The Importance of Enterprise App-to-User Visibility
2 - Thousand Eyes Platform Overview
- ThousandEyes Platform and Architecture
- Working with Agents
- Understanding Consumption Models and Pricing
- External Integrations
3 - Solution Use Cases
- ThousandEyes Cloud Adoption Use Cases
- Use Cases for Digital Experience
- L3 And WAN Use Cases
- Qualifying ThousandEyes Strategic Value
4 - Enterprise Agent Installation and Placement
- Enterprise Agent Overview and Data Collected
- About BrowserBot
- OVA and Hyper-V Hypervisor Installation
- UX Installation and Docker Deployment
- Installation for Cisco IOS XE Containers
- Installation for Cisco Catalyst 9000 Series Switches
- Other Installation Options
- Enterprise Agent Clusters
- Interface Selection, Creation and Configuration
- Placement Considerations
5 - Endpoint Agent Installation and Configuration
- Endpoint Agent Overview and Data Collected
- Endpoint Agent Installation options
- Configuration and Deployment
- Creating Scheduled Tests
- User Experience
6 - Thousand Eyes Test Types and Functionality
- Cloud and Enterprise Agent Based Tests
- Nesting of Tests
- Data Collection
- Adding Tests
- Relating Foundation Technologies to Test Methods and Output
7 - Network Layer Tests
- Test Inputs
- Agent-to-Server Test Configuration
- Agent-to-Agent Test Configuration
- End-to-End Metrics and Visualization
8 - BGP Testing
- BGP Protocol Review
- Test Inputs
- Alert Rules
- Interpreting BGP Route Visualization
9 - DNS Testing
- DNS Review
- DNS Test Inputs
- Analyzing DNS Test Output
- DNS+ Layer Tests Settings
- DNS+ Layer Tests Output
10 - Testing Web Servers
- HTTP Inputs
- FTP Server Test Inputs
- Analyzing Web Test Output
11 - VoIP Tests
- VoIP Technology Review
- RTP Settings
- SIP Server Settings
- Interpreting RTP Stream and SIP Server Output
12 - Transaction Testing
- Modeling User Workflows
- Basic Test Configuration
- Transaction Scripting Examples
- Using the ThousandEyes Recorder
- Selenium and Web Dev Tools
- The Document Object Model and Interpreting Waterfall Charts
13 - SD-WAN Visibility and App Performance
- SD-WAN Review
- Leveraging Visibility to Baseline App and Network Performance
- SD-WAN Branch, SaaS, and ISP Metrics
- Using Underlay/Overlay Visualizations to Validate Performance and Isolate Issues
14 - Outage and Performance Analysis with ThousandEyes
- Determining the Correct Test Type and Config
- Correlating and Validating Test Results
15 - Monitoring, Alerting and Remediation
- Using ThousandEyes Monitoring to Improve Digital Experience
- Determining Actions to Take Based on Test Output
- Using Snapshots
- Managing Alerts
- Capturing Historical Data
16 - Troubleshooting
- Missing or Incorrect Path Visualization Information
- HTTP server test errors
- Endpoint Agent Issues
- Firewall Considerations
- CLI Network Troubleshooting Utilities