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Course Overview
Did you know that negotiation skills can impact up to 60% of business outcomes? Whether you're closing a deal, securing resources, or resolving conflicts, the ability to negotiate effectively is a game-changer. Strong negotiation skills don’t just help you win—they help you create win-win solutions that foster long-term success.
Who Should Attend
This course is ideal for professionals at all levels who need to improve their negotiating skills in the workplace. Participants will have the opportunity to apply concepts to real-life situations and practice negotiating in a supportive environment.
Course Objectives
- Build the skills necessary for successful negotiation
- Identify key negotiation concepts and strategies
- Learn the key elements in preparing for negotiation to help ensure success
- Develop a BATNA (Best Alternative to a Negotiated Agreement) before starting negotiation
- Analyze what we bring to the negotiation table that could get in the way of successful negotiation
- Prepare options to get to a shared agreement
- Plan for and practice negotiating in a safe environment
Course Outline
Negotiation Overview
Preparing Your Negotiation Mindset
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Mental models and personal values
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Forms of power and managing emotions
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Identifying personal triggers and cooling down techniques
Prepare for Negotiation
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Determining if negotiation is the best path
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Setting negotiation goals and collecting relevant information
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Identifying your BATNA and interests
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Building an effective environment and preparing opening statements
Negotiation Process for Success
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Setting the time and place
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Avoiding negative environments
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Establishing common ground and building momentum
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Creating a negotiation framework and maintaining a positive approach
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Working through the five steps of negotiation
Best Practices
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Starting off on the right foot
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Deciding what to share and what to keep private
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Knowing what to expect
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Utilizing top negotiation techniques
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Managing impasses effectively