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Course Overview
The Foundations of Salesforce OmniStudio class introduces students to the baseline capabilities of Omnistudio. As time allows it includes hands on walk throughs of prebuilt examples and practical exercises building simple examples of Omnistudio components. Emphasis will be given to accepted best practices regarding naming conventions and solution design.
Who Should Attend
Individuals with 1 to 5 years experience with Salesforce in the role of Administrator, Business Analyst, Consultant, Delivery Manager, Project or Program Manager or UI / UX Designer
Course Objectives
- OmniStudio overview
- FlexCards
- OmniScripts
- Using FlexCards for Integration
- OmniStudio Interaction Consoles
- Expression Sets
- Decision Matrices
- Data Connectors
- Calculation Matrices and Procedures
- Implementation Best Practices
- Troubleshooting
Course Outline
- OmniStudio overview
- FlexCards
- OmniScripts
- Using FlexCards for Integration
- OmniStudio Interaction Consoles
- Expression Sets
- Decision Matrices
- Data Connectors
- Calculation Matrices and Procedures
- Implementation Best Practices
- Troubleshooting