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Course Overview
An effective facilitator helps a group accomplish a goal, such as understanding or solving a problem, exploring opportunities, defining requirements, making decisions, or other objectives. The ability to remain neutral and keep the group on task to achieve the goal is the value a good facilitator brings to an organization. The investment in developing facilitation skills is rewarded with increased leadership capabilities, more effective time management in meetings and other group settings, and an improved likelihood of achieving team and business goals.
This course has been approved for 7 PDUs | 7 CDUs
Who Should Attend
This class is designed for participants wishing to use facilitation for maximum effect and those wanting to go beyond basic meeting skills to achieve consensus and action. It is highly interactive, providing participants an opportunity to facilitate a variety of sessions and get feedback.
Course Objectives
- Learn various facilitation techniques, including when and how to use them for best effect.
- Develop a structured approach to planning and conducting facilitated sessions.
- Practice applying facilitation concepts and best practices.
Course Outline
Welcome
- Instructor introduction
- Agenda
- Course overview
- Tips on getting and giving feedback
Facilitation Fundamentals
- Facilitation overview
- Facilitation Top 10
- The facilitation process
Starting the Session
- Understanding session context
- Session roles and responsibilities
- Importance of introductions
- Session 1: Introductions
- Ground rules
- Getting to consensus
- Session 2: Ground Rules
Guiding the Session
- Team dynamics
- Meeting the team where it is at
- Managing session time
- Managing self
- Session 3: Characteristics of Good Facilitators
- Energizers and ice breakers
- Session 4: Favorite Energizers
- Difficult people situations
- Session 5: Addressing difficult people situations
Closing the Session
- Session review
- Session 6: Session review