VMware Cloud Foundation: Troubleshooting [V5.0]

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Course Overview

This three-day training course provides the advanced knowledge, skills, and tools to achieve competency in troubleshooting problems in VMware Cloud Foundation™ infrastructure. In this course you are exposed to tools and methodologies that help you support and troubleshoot your VMware Cloud Foundation environment. In addition, various scenarios are presented to you in hands-on student labs and simulations where you will learn to identify, analyze, and solve problems systematically in VMware Cloud Foundation infrastructure.

Who Should Attend

  • Experienced System Administrators
  • System Engineers
  • System Integrators

Course Objectives

    • Use logs to identify, analyze, and troubleshoot problems related to VMware Cloud Builder™ appliance and services
    • Use the Supportability and Serviceability (SoS) Utility tool to identify and fix issues VMware Cloud Foundation infrastructure
    • Identify, analyze, and troubleshoot problems related to host commissioning in VMware Cloud Foundation
    • Identify, analyze, and troubleshoot problems related to Workload domain creation in VMware Cloud Foundation
    • Identify, analyze, and troubleshoot problems related to NSX in VMware Cloud Foundation
    • Identify, analyze, and troubleshoot problems related to certificates in VMware Cloud Foundation
    • Identify, analyze, and troubleshoot problems related to passwords in VMware Cloud Foundation
    • Identify, analyze, and troubleshoot problems related to Life Cycle Management (LCM) in VMware Cloud Foundation
    • Identify, analyze, and troubleshoot problems related to using APIs in VMware Cloud Foundation Target

Course Outline

1. Course Introduction

  • Introductions and course logistics
  • Course objectives

2. Troubleshooting VMware Cloud Foundation Bring-up

  • Learn VMware Cloud Foundation bring-up troubleshooting methodologies
  • Understand VMware Cloud Foundation bring-up validation pre-check procs
  • Use log files to identify VMware Cloud Foundation bring-up failures
  • Understand Common VMware Cloud Foundation bring-up validation pre-check errors

3. Workload Domain Troubleshooting

  • Use logs to perform workload domain troubleshooting
  • Review logs for problem scenarios
  • Review VMware Cloud Foundation SDDC Manager capabilities and services
  • SDDC Manager troubleshooting options
  • Use the Supportability and Serviceability (SoS) utility tool
  • Apply troubleshooting methodology to identify potential failed workflows with SDDC Manager

4. VMware Cloud Foundation Networking

  • Learn the components of VMware NSX architecture
  • Maintain a VMware NSX Manager cluster
  • Understand routing and switching with VMware NSX
  • Summarize VMware Cloud Foundation networking requirements
  • Describe the role of VMware NSX in VMware Cloud Foundation
  • Deploy VMware NSX in VMware Cloud Foundation domains
  • Implement VMware NSX routing and switching in VMware Cloud Foundation
  • Understand VMware NSX troubleshooting tools and methodologies
  • Apply troubleshooting methodology to identify potential VMware NSX routing and switching issues in VMware Cloud Foundation

5. VMware Cloud Foundation Certificates

  • Review cryptography fundamentals
  • Explain the VMware Certificate Authority (VMCA) architecture
  • Recall public key infrastructure (PKI) components
  • Create a certificate signing request (CSR)
  • Manage certificates for VMware Cloud Foundation components
  • Add a certificate authority (CA) in SDDC Manager
  • Replace certificates with SDDC Manager
  • Apply troubleshooting methodology to identify potential certificate errors

6. Troubleshooting Password Management

  • Understand password rotation in SDDC Manager
  • Summarize password management best practices
  • Perform password rotation
  • Use API calls and command-line tools to manage passwords
  • Identify common password management problems

7. VMware Cloud Foundation Lifecycle Management

  • Automate VMware Cloud Foundation upgrades
  • Understand component upgrade prerequisites
  • Upgrade SDDC Manager
  • Upgrade VMware vSphere elements
  • Upgrade VMware NSX
  • Upgrade VMware Aria™ Suite products
  • Apply troubleshooting methodology to identify potential issues with a VMware Cloud Foundation upgrade

8. VMware Cloud Foundation API

  • Explain the use cases for the VMware Cloud Foundation API
  • List the supported VMware Cloud Foundation API calls
  • Understand Token-based authentication types
  • Use API tools
  • Apply troubleshooting methodology VMware Cloud Foundation API calls

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Class Dates & Times

Class times are listed Central time

This is a 3-day class

Register When Time
 Register 02/10/2025 9:00AM - 5:00PM
 Register 04/28/2025 9:00AM - 5:00PM
 Register 06/09/2025 9:00AM - 5:00PM
 Register 08/25/2025 9:00AM - 5:00PM
 Register 10/20/2025 9:00AM - 5:00PM
 Register 12/08/2025 9:00AM - 5:00PM