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Course Overview
This five-day, instructor-led course is aimed at IT professionals eager to learn advanced functionalities and hybrid services of Webex for government applications. It provides deep insights into provisioning, administration, monitoring, and problem-solving for Cisco Webex integrations and Hybrid Services within governmental frameworks. The curriculum covers integrating Directory Services, Edge Audio, Edge Connect, Edge Mesh, Hybrid Security, and Single Sign-On with existing infrastructures. Participants will gain hands-on experience with the Webex Control Hub, exploring third-party application integration and managing an advanced Webex setup.
Who Should Attend
This course is ideally suited for professionals involved in the deployment and management of communication networks within government settings, specifically those who focus on integrating, managing, and troubleshooting the Webex Environment.
The ideal candidates include:
- Government Network Engineers: Professionals responsible for designing, implementing, and maintaining Webex network infrastructure, including Meetings, Messaging, and Calling.
- Government System Administrators: Individuals who manage and configure network systems, ensuring reliable operation of Webex Meetings, Messaging, and Calling.
- Government Telecommunications Specialists: Experts who specialize in the deployment and maintenance of telecommunication systems, including Webex Meetings, Messaging, and Calling.
- IT Professionals in Government Agencies: Those working within government agencies who require secure and reliable Webex Meetings, Messaging, and Calling systems that comply with specific governmental standards.
- Government Technical Support Staff: Personnel providing technical support for Webex Meetings, Messaging, and Calling and associated telecommunication systems.
Course Objectives
- Webex Overview for Government
- Webex Hybrid Services Overview for Government
- Webex Directory Synchronization and Single Sign-On for Government
- Azure AD Integration with Webex for Government
- Webex Hybrid Calendar for Government
- Webex Services
- Hybrid Call Service for Government
- Webex-Edge Connect for Government
- Webex-Edge Video Mesh for Government
- Webex-Edge Audio for Government
- Webex Microsoft Teams Room Integration for Government
- Webex Hybrid Services
- Security for Government
- Webex-Connect for Government
- Compliance for Government
- Webex API Overview for Government
- Advanced Troubleshooting for Government
Course Outline
Module 0: Introductions
Module 1: Webex Overview for Government
Module 2: Webex Hybrid Services Overview for Government
Module 3: Webex Directory Synchronization and Single Sign-On for Government
Module 4: Azure AD Integration with Webex for Government
Module 5: Webex Hybrid Calendar for Government
Module 6: Webex Services - Hybrid Call Service for Government
Module 7: Webex-Edge Connect for Government
Module 8: Webex-Edge Video Mesh for Government
Module 9: Webex-Edge Audio for Government
Module 10: Webex Microsoft Teams Room Integration for Government
Module 11: Webex Hybrid Services - Security for Government
Module 12: Webex-Connect for Government
Module 13: Compliance for Government
Module 14: Webex API Overview for Government
Module 15: Advanced Troubleshooting for Government