Cisco Webex Calling Migration (WEBEX-CALL-MIGRATE)

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Course Overview

The WEBEX Calling Migration (WEBEX-CALL-MIGRATE) Course is a 3-day instructor-led program crafted for companies migrating from CUCM to Webex Calling. In this comprehensive course, participants will embark on a journey to acquire the essential skills and knowledge needed to facilitate a seamless migration from Cisco Unified Communications Manager (CUCM) to Webex Calling, an imperative transition for modernizing communication systems.

Who Should Attend

This course is designed to equip students with practical skills and knowledge, enabling them to efficiently manage the migration process from CUCM to Webex Calling.

The ideal candidates include:

  • Collaboration Administrators
  • Collaboration Engineer
  • Network Administrators
  • Network Engineer
  • Helpdesk Support Administrators and Engineers
  • IT Staff and Managers

Course Objectives

    • The course begins by providing students with an overview of the migration process, setting the stage for a successful migration journey. Building on this foundation, students will undertake a Migration Readiness Assessment, critically evaluating their existing Cisco UCM environment to determine if it meets the prerequisites for migration.
    • Subsequently, participants will delve into the practical aspects of migration preparation. Using Control Hub, they will execute Pre-Migration Tasks, ensuring that the Webex Calling platform is appropriately configured to support the migration process effectively. This phase is instrumental in establishing a solid foundation for a smooth migration.
    • Moving forward, participants will enter the Migration Planning and Design phase, where they will strategize and blueprint their Webex Calling Deployment. This Planning and Design phase is crucial to ensure a seamless transition from CUCM to Webex Calling.
    • The heart of the course lies in the Deployment phase, where students will roll out the migration plan, effectively migrating from CUCM to Webex Calling. Following the migration, participants will engage in verification processes to ensure the new deployment meets expectations. As part of best practices, the course also covers the decommissioning of the CUCM environment.
    • To enhance the migration process, students will be introduced to third-party tools and solutions that can facilitate a smoother and faster transition. These tools play a significant role in simplifying complex migration tasks.

Course Outline

Module 1: Webex Calling Migration Overview

  • Webex Product Overview
  • Webex Calling Migration Overview
  • Webex Calling Migration Tools

Module 2: Webex Calling Migration - Customer Readiness Assessment

  • UCM to Webex Calling Feature Comparison
  • UCM Requirements
  • UCM Phone EOL and Phone Type Issues
  • License Usage

Module 3: Webex Calling - Pre-Migration Tasks

  • Webex Org Setup
  • Analytics Deployment
  • Control Hub Setup
  • Network / Security Readiness
  • Network Assessment for Webex
  • Webex Calling Migration Considerations

Module 4: Webex Calling - Migration Prep

  • Discovery, Planning and Design
  • Control Hub Config
  • Application Prep

Module 5: Deployment

  • Application Rollout
  • Migrating Users
  • Migrating Phones
  • PSTN Number Porting
  • M365 Integration

Module 6: Decommission CUCM

  • Remove Jabber from Users’ Devices
  • Decommission UCM Servers

Module 7: Webex Control Hub Setup Assist

  • Setup Assist Overview
  • Setup Assist Migration Methodology

Module 8: 3rd Party Tools for Migration

  • 3rd Party Tools Overview

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Class Dates & Times

Class times are listed Mountain time

This is a 3-day class

Price: $3,195.00

Class dates not listed.
Please contact us for available dates and times.