Course Overview

In our current business environment, change is relentless. While this can be challenging, it also presents opportunities. By effectively managing change, organizations improve their performance and achieve their goals. The purpose of the Practitioner certification is to confirm whether the candidate has achieved sufficient know-how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should be able to apply the change management approaches and techniques learned to a real change initiative.

This course will earn you 14 PDUs | 14 CDUs

Who Should Attend

• CxO’s
• IT Managers/ Directors
• Senior Project Officers
• Project & Program Coordinator/Managers
• Operations Managers
• Quality Managers
• Business Analysts
• Engineering Managers
• IT Infrastructure Managers
• Internal Consultants
• Professional Consultants

Course Objectives

• Apply key principles to define what needs to be learned by those involved in a change initiative
• Learn how to provide effective and developmental feedback to support others through change
• Demonstrate how to recognize and deal with different sources of conflict during change
• Consider effective ways to facilitate groups to enable collaboration and co-design of change.
• Understand ways to sustain change to help embed the change in an organization
• Prepare for the Practitioner exam

Course Outline