Course Overview

Through this interactive workshop, you will gain experience with techniques and learn skills to clearly define the change to generate support, assess organizational readiness, develop a change management plan, effectively address resistance, create critical communications to keep everyone engaged through the change, as well as identify the critical success factors to sustaining the change once it is implemented. You will leave class ready to participate as a valuable change agent on any type of organizational change.

This course has been approved for 14 PDUs | 14 CDUs

Who Should Attend

All projects introduce change into organizations which invariably change the way stakeholders work. Organizational change management is about helping people let go of old practices and embrace the new. This course is intended for anyone who needs to help stakeholders through their personal change transition.

Course Objectives

• Understand the key concepts associated with organizational change management
• Identify the drivers for a change initiative
• Use different techniques to assess the organization’s readiness for change
• Create a change management plan
• Establish an effective change network Learn how to effectively address resistance
• Develop a communication plan, internal marketing campaign, feedback strategy and training plan
• Determine key activities needed to sustain change behaviors and benefits

Course Outline