1. Salesforce Fundamentals

• Describe Capabilities of Core CRM objects
• Assess Boundaries of No-Code Customizations
• Design Programmatic Customizations

2. Security

• Restrict and Extend Object, Record, and Field Access
• Determine Appropriate Sharing Solutions

3. Data Modeling and Management

• Determine an Appropriate Data Model
• Describe Relationship Types and Impact
• Assess Changing Field Types
• Harness the Schema Builder
• Import and Export Data
• Design for External Objects

4. Reporting

• Create Reports
• Build Report Types
• Design Dashboards

5. User Interface

• Determine Customization Options
• Use Custom Buttons, Links, and Actions
• Describe No-Code Options for Incorporating Lightning Components

6. Mobile

• Explain No-Code Customizations Available in the Salesforce1 User Interface

7.Business Logic and Process Automation

• Determine Record Types
• Fill Out Formula Fields
• Use Roll-Up Summary Fields
• Implement Validation Rules
• Build Approval Processes
• Follow Workflows
• Outline the Visual Workflow
• Navigate Process Builder
• Automate Business Processes
• Determine Ramifications of Field Updates and Potential for Recursion

8. App Deployment

• Outline the Application Lifecycle
• Build in Sandboxes
• Change Sets
• Handle Unmanaged and Managed Packages
• Determine an Appropriate Deployment Plan

9. Practice Exam