Salesforce Fundamentals for Business Users and Consultants (SP-BSX101)

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Course Overview

This 2-day class is specifically for business users, leaders, and technologists who need to understand the business value and benefits of Salesforce and the various Clouds. The class presents a broad range of topics at the right level of detail for the intended audience, including discussion, demonstration and hands-on exercises related to End User, Business Analyst and Administrator tools and features in Salesforce.

Who Should Attend

Business Users, Operations Managers, and IT Managers

Course Objectives

    • General Overview
    • Salesforce-related products
    • Sales Features
    • Service Features
    • Automation
    • Reporting and dashboards

Course Outline

  • General Overview
  • Salesforce-related products
  • Sales Features
  • Service Features
  • Automation
  • Reporting and dashboards

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Class Dates & Times

Class times are listed Central time

This is a 2-day class

Class dates not listed.
Please contact us for available dates and times.