Salesforce Data Cloud Consultant (SP-SDC101)

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Course Overview

This course introduces students to Salesforce Data Cloud and how it can make customer data actionable. During this class, participants will learn the fundamentals of modeling, how to collect and ingest data into Data Cloud and how to harmonize that into the Customer 360 Data Model. They will also be introduced to and configure unified profiles, identity resolution rulesets, match rules, and reconciliation rules. Students will implement data segments and data actions in conjunction with calculated and streaming insights to create personalized data-driven customer experiences.

Who Should Attend

Salesforce users preparing themselves for the Salesforce Certified Data Cloud Consultant exam

Course Objectives

    • Data Cloud features and capabilities
    • Data Modeling Concepts
    • Customer 360 Data Model
    • Data Preparation, IIngestion & Harmonization
    • Unified Profiles
    • Data-Driven Insights
    • Data Segmentation & Actions

Course Outline

  • Data Cloud features and capabilities
  • Data Modeling Concepts
  • Customer 360 Data Model
  • Data Preparation, IIngestion & Harmonization
  • Unified Profiles
  • Data-Driven Insights
  • Data Segmentation & Actions

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Class Dates & Times

Class times are listed Central time

This is a 3-day class

Class dates not listed.
Please contact us for available dates and times.