Cisco Advanced Administration of Unified Communications Manager and Features v10.5 (AAUCMF)

Skip to Scheduled Dates

Course Overview

Advanced Administration for Unified Communications Manager and Features (AAUCMF) is a 5-day instructor-led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting. This course is intended to be a follow-on course to ACUCM+AUC and combines elements from off-the-shelf courses CLFNDU, CLCOR, CLACCM, and CLCEI as well as additional material developed.

Who Should Attend

  • Experienced Unified Communications Engineers
  • Anyone who has attended ACUCM+AUC and needs more training on advanced features and troubleshooting

Course Objectives

    • Describe CUCM signaling to phones, gateways, and media resources (H.323, SIP, SCCP)
    • Configure inbound and outbound call routing in a multisite environment with overlapping DNs
    • Configure intersite dialing with PSTN backup using Local Route Groups
    • Use class of control to control inbound call flow and permit blocking of inbound calls
    • Implement Survivable Remote Site Telephony for both SCCP and SIP devices
    • Implement intersite and intercluster Call Admission Control and intersite Automated Alternate Routing
    • Implement DSP hardware media resources
    • Implement a basic CUBE with Local Transcode Resources
    • Configure Extension Mobility, Unified Mobility (Single Number Reach and Mobile Voice Access), and Device Mobility
    • Use CUCM Tools such as the Real-Time Monitoring Tool to Monitor and perform basic Troubleshooting
    • Deploy CUCM features such as Native Call Queuing, Intercluster CAC, and Deterministic Codec Selection
    • Generate and Read Trace Files for SCCP, SIP, and H.323 Call Setup and Resource Allocation

Course Outline

Module 1: Review of CUCM and Overview of New Features

Module 2: Understanding End-User Implementation Options

  • Lesson 1: Implementing End Users in CUCM Including LDAP Integration
  • Lesson 2: Review of Cisco IP Phones and SCCP and SIP Signaling
  • Lesson 3: Universal Device and Line Templates and Feature Group Templates
  • Lesson 4: Deploying the Self-Provisioning IVR

Module 3: Dial Plan Architecture

  • Lesson 1: H.323 and SIP Protocols and Signaling
  • Lesson 2: Local Route Groups
  • Lesson 3: Inbound Calls Routing in a Multisite Environment
  • Lesson 4: Implementing Survivable Remote Site Telephony
  • Lesson 5: Implementing Cisco Unified SCCP SRST
  • Lesson 6: Implementing SIP SRST
  • Lesson 7: Implementing Communications Manager Express in SRST Mode

Module 4: Intersite and Intercluster Calling Architecture and Features

  • Lesson 1: Locations-Based Call Admission Control and AAR
  • Lesson 2: Media Resource Implementation (DSPs)
  • Lesson 3: Native Call Queuing
  • Lesson 4: Configuring Intercluster Enhanced Locations Call Admission Control
  • Lesson 5: Configuring a Basic CUBE

Module 5: Implementing Mobile and Remote Access

  • Lesson 1: Expressway Architecture
  • Lesson 2: Mobile Remote Access Features and Functions
  • Lesson 3: Deploying Mobile and Remote Access

< Back to Course Search

Class Dates & Times

Class times are listed Eastern time

This is a 5-day class

Please contact Akhil for your custom class price.
at@tmbsusa.com | +1(908) 334-4476

Register for Class

Register When Time Where How
Register 03/09/2026 10:00AM - 6:00PM Online VILT