Cisco Webex Calling Overview (WEBEX-CALL-OVERVIEW)

Course Overview

The Webex Calling Overview (WEBEX-CALL-OVERVIEW) Course is a concise 1-day instructor-led program tailored to companies aiming to evaluate Webex Calling and its features. This course is specifically designed for Executives, Managers, or anyone new to the world of Webex Calling. Participants will embark on a comprehensive journey to explore the capabilities of Webex Calling, making it an ideal starting point for those seeking an introduction to this communication platform.

Who Should Attend

Managers / Executives
Collaboration Administrators
Collaboration Engineer
Network Administrators
Network Engineer
Helpdesk Support Administrators and Engineers
IT Staff and Managers

Course Objectives

The course commences by introducing participants to the Webex Control Hub, providing insights into the Central Management Hub for Webex Calling. Users will learn the fundamentals of adding Users and Devices to the Platform, ensuring a smooth onboarding process.
A key focus of the program is a thorough exploration of all the features supported by Webex Calling. Participants will gain in-depth knowledge of the rich set of capabilities available in Webex Calling.
The afternoon session of the course is dedicated to hands-on lab exercises, offering participants the opportunity to immerse themselves in practical exploration of the various calling features. This hands-on experience ensures that participants not only understand the theoretical aspects but also gain practical proficiency in utilizing Webex Calling features.
By the end of this 1-day course, participants will have a comprehensive understanding of Webex Calling, its features, and the ability to evaluate its suitability for your company\'s communication needs. This foundational knowledge serves as a valuable starting point for leveraging the full potential of Webex Calling.

Course Outline

Module 1: Webex Overview

Webex Overview
Webex Calling Overview
Webex Calling Features
Webex Calling PSTN Overview
Webex Calling Differentiators
Network Requirements for Webex Calling
Webex Calling Devices Overview
Control Hub Administration Overview
Adding a Phone Assigned to a User
Webex Calling Feature Overview
Webex Calling API Basics

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Class Dates & Times

Class times are listed Eastern time