Developing Behavioral EQ

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Course Overview

Unlock your potential to lead, connect, and perform at your best with Developing Behavioral EQ™ - a dynamic one-day workshop designed to boost emotional intelligence and transform the way you work with others. Backed by TRACOM’s proven Social Intelligence research, this course helps you recognize and manage emotions, overcome cognitive biases, and strengthen communication and decision-making skills.

Through engaging exercises and personalized feedback from the Behavioral EQ Multi-Rater Profile, participants learn practical strategies to build stronger relationships, lead with empathy, and improve both individual and team performance. Perfect for professionals, managers, and sales teams, Developing Behavioral EQ™ delivers measurable results that enhance collaboration, productivity, and leadership across your organization.

This course will earn you 6.5 PDUs

What’s Included:

  • Multi-rater Assessment and Profile Report: measures a person’s strengths and development opportunities in areas of emotional intelligence, and helps students focus on putting EQ skills to work through a personalized action plan to become more effective. • Participant Workbook: explains key concepts and helps put them into practice through the exercises it contains. • Individual and Team Commitment Cards: help learners set and track goals to apply course concepts, as well as reinforce accountability and sustained growth in emotional intelligence skills."

Who Should Attend

  • Managers, sales professionals, and employees at all organizational levels who want to strengthen their emotional intelligence and improve workplace performance.
  • Leaders, customer-facing managers or associates, or team-oriented roles, where understanding and managing emotions can enhance communication, collaboration, and overall effectiveness.

Course Objectives

    • Increase self-awareness by recognizing cognitive biases and understanding how emotions influence thoughts and behavior.
    • Interpret Behavioral EQ Multi-Rater Profile results to identify personal strengths and development opportunities.
    • Develop practical strategies to enhance emotional and behavioral intelligence in workplace interactions.
    • Improve job performance by applying EQ principles to leadership, sales, and team collaboration.
    • Create a personalized action plan to continue developing emotional intelligence skills beyond the course

Course Outline

Interactive exercises and discussions are included throughout the course for skill development.

Introduction

  • Why is Behavioral EQ Important?
  • Brain Systems
  • Inspirational Person
  • Negativity Bias
  • Fight or Flight Stress Response

The Behavioral EQ ModelTM

  • Understanding Emotional Intelligence
  • Introducing the Behavioral EQ Model
  • Behavioral EQ Model Dimensions
  • Behavioral EQ Model Summary

Behavioral EQ Multi-Rater Profile

  • Multi-Rater Profile Report Overview
  • Multi-Rater Profile Report Review

Development Strategies

  • Individual Development
  • Team Development

Next Steps and Close

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Class Dates & Times

Class times are listed Eastern time

This is a 1-day class

Please contact Akhil for your custom class price.
at@tmbsusa.com | +1(908) 334-4476

Register for Class

Register When Time Where How
Register 01/27/2026 10:00AM - 6:00PM Online VILT
Register 04/28/2026 10:00AM - 6:00PM Online VILT
Register 08/18/2026 10:00AM - 6:00PM Online VILT
Register 11/17/2026 10:00AM - 6:00PM Online VILT