Did you know that negotiation skills can impact up to 60% of business outcomes? Whether you're closing a deal, securing resources, or resolving conflicts, the ability to negotiate effectively is a game-changer. Strong negotiation skills don’t just help you win—they help you create win-win solutions that foster long-term success.
This course is ideal for professionals at all levels who need to improve their negotiating skills in the workplace. Participants will have the opportunity to apply concepts to real-life situations and practice negotiating in a supportive environment.
Definition and strategies of negotiation
Three approaches to negotiation
The negotiation process
Mental models and personal values
Forms of power and managing emotions
Identifying personal triggers and cooling down techniques
Determining if negotiation is the best path
Setting negotiation goals and collecting relevant information
Identifying your BATNA and interests
Building an effective environment and preparing opening statements
Setting the time and place
Avoiding negative environments
Establishing common ground and building momentum
Creating a negotiation framework and maintaining a positive approach
Working through the five steps of negotiation
Starting off on the right foot
Deciding what to share and what to keep private
Knowing what to expect
Utilizing top negotiation techniques
Managing impasses effectively
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Class times are listed Eastern time
This is a 1-day class
The classes listed are available to all United Training customers and does not reflect, in any way, the availability or support of technology within the University of Maine System.