Communicating Across Your Organization

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Course Overview

Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers – language, culture, distrust, distance – to effective communication.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

Who Should Attend

Managers, directors, and other professionals responsible for planning and leading projects and programs will benefit from this course.

Course Objectives

    • Describe common communication barriers
    • Understand how to use effective interpersonal skills in their spoken and written communications
    • Analyze the pillars of organizational awareness
    • Apply principles of effective facilitation
    • Understand how to adapt their approach to different learning and communication styles

Course Outline

A History of Organizational Communication

  • A Historical Perspective
  • Classic vs. Human Relations Communications
  • Generational and Technological Change
  • Digital Communication
  • Effectiveness of Communication Channels

The Effectiveness of Interpersonal Skills

  • Limitations of Self-Awareness
  • Transactional Analysis
  • Connecting with Powerful Communication
  • Active Listening
  • Non-Verbal Communication
  • Written Communication
  • The Power of Facilitation

The Pillars of Organizational Awareness

  • Culture and Behavior
  • Creating Psychological Safety
  • Inclusion and Belonging
  • Sweaty-Palmed Conversations
  • Care and Challenge Each Other

The Adaptation of Communication Strategies

  • Factors in Communication
  • Communication Barriers
  • Adapting to Different Learning and Communication Styles
  • Communication Strategies Across Time
  • Position and Posture

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Class Dates & Times

Class times are listed Eastern time

This is a 2-day class

Register for Class

Register When Time Where How
Register 05/28/2025 9:00AM - 5:00PM Online VILT
Register 09/03/2025 9:00AM - 5:00PM Online VILT
Register 12/17/2025 9:00AM - 5:00PM Online VILT

The classes listed are available to all United Training customers and does not reflect, in any way,
the availability or support of technology within the University of Maine System.