Navigating The Modern Workforce - Diversity, Culture, Generations

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Course Overview

The modern business climate is more diverse than ever. Team members are bringing new experiences, expertise, and viewpoints to the workforce; and constant change is the new normal. An astute leader can take advantage of these skills and perspectives while maximizing productivity and fostering employee buy-in.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

Who Should Attend

Team leaders, managers, executives and other business professionals who lead others will benefit from this course.

Course Objectives

    • Learn to lead in a world of diversity
    • Engage and empower our multi-generational workforce
    • Leverage culture as the new strategic differentiator
    • Develop your path to leadership success

Course Outline

A Complex World of Diversity

  • Working in Fluid Dynamic Environments
  • Understanding the New Transient Workforce
  • Addressing the Need for a New Type of Leadership
  • Leading with Authenticity
  • Developing Required Skills and Competencies
  • Decentralizing Power

Making Difference Your Strategic Advantage

  • Engaging in the 21st Century
  • Measuring Engagement and Taking Advantage of High Engagement
  • Overcoming Challenges to Employee Engagement
  • Embracing Difference and Bridging Boundaries
  • Developing Cultural Intelligence and Responding Effectively to Cultural Differences
  • Applying SCARF to Direct Behavior

Leveraging Change as the New Normal

  • Understanding and Applying Emotional Intelligence
  • Motivating Others
  • Key Areas of Interest - Behavioral and Cognitive, Psychodynamic and Humanistic, and Personality Types
  • Developing Your Leadership Psychological Toolkit
  • Identifying Drivers - Desires and Expectations
  • The Impact of an Environment of Trust
  • Meeting the Needs of the Social Brain
  • Promoting Involvement

Creating Leaders for the Future

  • Facing the Challenges of a Modern Leader
  • Avoiding Cultural Pitfalls
  • Creating a Common Culture for All
  • Leading Fluid Teams
  • Seeking Diverse Perspectives
  • Soliciting Feedback
  • Utilizing Various Leadership Styles - Storytelling, Adaptive, and Connective
  • Building a Sustainable Vision, Developing a Path, and Creating a Passion for Excellence

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Class Dates & Times

Class times are listed Eastern time

This is a 2-day class

Register for Class

Register When Time Where How
Register 06/30/2025 9:00AM - 5:00PM Online VILT
Register 09/29/2025 9:00AM - 5:00PM Online VILT
Register 12/08/2025 9:00AM - 5:00PM Online VILT

The classes listed are available to all United Training customers and does not reflect, in any way,
the availability or support of technology within the University of Maine System.