Course Overview

Negotiation isn’t just for boardrooms — it’s an everyday skill that can transform how you communicate, influence, and create value. Whether you’re negotiating with clients, colleagues, or vendors, success depends on your ability to prepare effectively, build trust, and reach win-win outcomes.

In this dynamic, one-day program, you’ll gain the confidence and tools to navigate any negotiation with clarity and purpose. Through interactive discussions, real-world scenarios, and hands-on practice, you’ll learn how to approach negotiations strategically—from preparation to closing the deal.

Who Should Attend

Professionals involved in internal and/or external negotiations will benefit from this course.

Course Objectives

• Identify key negotiation concepts, types, and core strategies.
• Develop essential power skills and a mindset for confident, ethical negotiation.
• Apply a structured approach to preparing for negotiation, including defining goals and priorities.
• Determine and use your BATNA, WATNA, and ZOPA to strengthen your position.
• Craft and deliver effective opening statements that build trust and set the tone.
• Generate creative options and apply tactics to reach mutually beneficial agreements.
• Recognize and respond to common negotiation challenges with practical techniques.

Course Outline