Course Overview

In this course, you will be introduced to the Strategic Portfolio Management (SPM) applications and learn how SPM encompasses a range of business capabilities, processes, and technological support.

Strategic Portfolio Management is the process an organization uses to select, prioritize, and manage resources within its portfolio of programs, projects, and initiatives, which are used to meet strategic goals and objectives.

In this course, you will be introduced to the Strategic Portfolio Management (SPM) applications and learn how SPM encompasses a range of business capabilities, processes, and technological support aimed at enabling organizations to implement the three key attributes that help to see superior business results from their digital and technology-related investments: portfolio alignment, value-oriented decision-making, and continuous portfolio adaptability.

Who Should Attend

• Project Manager
• Portfolio Manager
• Resource Manager

Course Objectives

• Define SPM and its purpose.
• Identify the applications within ServiceNow SPM and their purpose.
• Change a submitted idea into a demand.
• Demonstrate the different ways available to create projects.
• Show how to manage the project scope, schedule, resources and financials.
• Understand how to communicate efficiently with project teams and stakeholders.
• Analyze project risk, issues, and changes.
• Understand resource assignments, resource capacity, and availability.
• Track project progress and generate detailed status reports
• Organize project artifacts and close out projects
• Create, plan, prioritize, and track portfolios.

Course Outline