Course Overview

Unlock your potential to lead, connect, and perform at your best with Developing Behavioral EQ™ - a dynamic one-day workshop designed to boost emotional intelligence and transform the way you work with others. Backed by TRACOM’s proven Social Intelligence research, this course helps you recognize and manage emotions, overcome cognitive biases, and strengthen communication and decision-making skills.

Through engaging exercises and personalized feedback from the Behavioral EQ Multi-Rater Profile, participants learn practical strategies to build stronger relationships, lead with empathy, and improve both individual and team performance. Perfect for professionals, managers, and sales teams, Developing Behavioral EQ™ delivers measurable results that enhance collaboration, productivity, and leadership across your organization.

This course will earn you 6.5 PDUs

What’s Included:

• Multi-rater Assessment and Profile Report: measures a person’s strengths and development opportunities in areas of emotional intelligence, and helps students focus on putting EQ skills to work through a personalized action plan to become more effective. • Participant Workbook: explains key concepts and helps put them into practice through the exercises it contains. • Individual and Team Commitment Cards: help learners set and track goals to apply course concepts, as well as reinforce accountability and sustained growth in emotional intelligence skills."

Who Should Attend

• Managers, sales professionals, and employees at all organizational levels who want to strengthen their emotional intelligence and improve workplace performance.
• Leaders, customer-facing managers or associates, or team-oriented roles, where understanding and managing emotions can enhance communication, collaboration, and overall effectiveness.

Course Objectives

• Increase self-awareness by recognizing cognitive biases and understanding how emotions influence thoughts and behavior.
• Interpret Behavioral EQ Multi-Rater Profile results to identify personal strengths and development opportunities.
• Develop practical strategies to enhance emotional and behavioral intelligence in workplace interactions.
• Improve job performance by applying EQ principles to leadership, sales, and team collaboration.
• Create a personalized action plan to continue developing emotional intelligence skills beyond the course

Course Outline