Course Overview

The ability to work effectively with others is the hallmark of great team members and leaders. Without the ability to understand how your words and actions may be interpreted, you run the risk of sabotaging your team’s and organization’s goals, as well as your own professional development. As easy as it sounds, interacting with others in positive ways that promote great collaboration is not easy for many. A less stressful and more constructive and enjoyable approach to interpersonal interactions can be learned and will benefit everyone.

This workshop will prepare you for the interpersonal situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

This course has been approved for 7 PDUs | 7 CDUs

Who Should Attend

Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course.

Course Objectives

• Understand the importance of interpersonal skills and what contributes to one’s ability
• Practice five essential competencies for successfully interacting with others
• Utilize multiple aspects of communicating to make interpersonal connections
• Recognize different levels of conversation depth and how to navigate them
• Challenge habits and reframe situations to build confidence for easier interpersonal interactions

Course Outline