Course Overview

In this course, you will learn the core components of emotional intelligence and apply them to strengthen self-awareness, self-regulation, and relationship effectiveness at work and beyond. You will explore how emotions are created and how to drive your own responses to situations. In addition, you will learn how to use empathy to connect with others and lead to outcomes that benefit individuals, their teams, and their organization.

This course is for anyone seeking to understand themselves and others and to cultivate authentic, meaningful relationships. You will work with each capability necessary for emotional intelligence and come away with strategies you can use immediately in your interactions with others.

Who Should Attend

This course is for anyone seeking to understand themselves and others and to cultivate authentic, meaningful relationships.

Course Objectives

• Understand how thoughts, emotions, physical cues, and behavior interact to increase self-awareness
• Identify self-regulation challenges and apply techniques to help reset emotional balance
• Explore ways of responding to others’ experiences and practice strategies for building social awareness
• Demonstrate relationship management by exercising capabilities to connect with others and move everyone toward positive outcomes
• Develop emotional stamina to persist through challenges when building emotional intelligence

Course Outline