Course Overview

An effective leader harnesses the diverse strengths of the team to maximize performance. Successfully mastering critical facilitation skills and applying them deftly can drive these results.

You will enhance your interpersonal competencies and observational abilities to deal effectively with disruptions and dysfunctions, and guide groups to reach consensus and exceed expectations.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

Who Should Attend

Leaders and professionals who manage teams or groups and are responsible for their outcomes will benefit from this course.

Course Objectives

• Employ techniques to encourage participation and reach consensus
• Utilize facilitative questioning techniques
• Recognize indicators to facilitate each state of the team process
• Deal constructively with disruptions and typical problem behaviors
• Understand how to implement interventions appropriately
• Plan and run a focused discussion, meeting, or event

Course Outline