Course Overview

Effective communication is how employees and management interact to reach organizational goals. Getting this right results in a happier, more engaged workforce who get more done. Unfortunately, there are often significant barriers – language, culture, distrust, distance – to effective communication.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

Who Should Attend

Managers, directors, and other professionals responsible for planning and leading projects and programs will benefit from this course.

Course Objectives

• Describe common communication barriers
• Understand how to use effective interpersonal skills in their spoken and written communications
• Analyze the pillars of organizational awareness
• Apply principles of effective facilitation
• Understand how to adapt their approach to different learning and communication styles

Course Outline