Course Overview

In the face of rapid, disruptive change, companies understand that command-and-control leadership is no longer viable. As a result, many firms are moving toward a coaching model in which managers facilitate problem solving and encourage employees’ development by asking questions and offering support and guidance rather than giving orders and making judgments. Leaders can use the GROW and Thought models of coaching to become more skilled at listening, questioning, and drawing insights out of the people they supervise.

Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.

This course has been approved for 14 PDUs | 14 CDUs

Who Should Attend

Anyone managing the performance of others, including executives, managers, supervisors and team leaders will benefit from this course.

Course Objectives

• Learn how coaching can help employees achieve their full potential
• Recognize common coaching challenges
• Explain the key principles of the Thought model
• Understand the four steps of the GROW model
• Create important guidelines for providing feedback
• Apply strategies that will motivate employees

Course Outline