Course Overview
In this course, students will expand upon their existing knowledge and learn and use advanced features of Microsoft Outlook 365. Students will modify and manage message options, track and delivery options, voting options, contact options, calendar options, and other advanced Outlook features. Students will also review rules and automation, cleanup commands, sharing options, advanced graphic options, junk mail options, import and export features, and how to back up their Outlook data.
Course Objectives
Introduction , Customizing the Outlook Experience , Rules and Automation , Sharing Calendars, Contacts and Mail , Advanced Outlook , Advanced Customization and Working with Data , Conclusion
Course Outline
2 - Introduction to Microsoft Outlook
- What is Outlook?
- Basics of Email Etiquette
- Opening Outlook
- Identifying Outlook Components
- Exploring the Outlook Interface
- Using the Ribbon
- Opening Messages
- Using Read Aloud
3 - Creating and Sending Messages
- Creating a Basic Email
- Creating an Email Using Dictation
- Formatting an Email Message
- Mentioning in Outlook
- Responding to Emails
- Marking Importance and Sensitivity
- Working with Attachments
- Attaching Contacts and Messages
- Proofing Emails
4 - Organizing Mail with Folders
- Understanding Outlook Folders
- Organizing with Folders
- Utilizing Focused Inbox
5 - Managing and Organizing the Outlook Mailbox
- Adjusting Reading Options
- Using Conversation View
- Filtering and Sorting Messages
- Organizing Emails with Color Categories
- Using Follow Up Flags
- Searching for Messages
- Printing Messages
- Deleting and Recovering Messages
- Using Automatic Replies
6 - Managing People and Contacts
- Creating and Editing Contacts
- Adjusting Contact Views
- Creating and Working with Contact Groups
- Adding Contacts from Meetings and Messages
- Categorizing, Filtering and Searching Contacts
7 - Managing the Calendar
- Exploring the Calendar
- Creating and Editing Appointments
- Using the Scheduling Assistant
- Managing Meeting Responses
- Changing and Adding Time Zones
- Creating Calendar Groups
8 - Managing Tasks and Notes
- Creating and Updating Tasks
- Assigning Tasks
- Working with Notes
9 - Increasing Efficiency with Outlook
- Replying to Messages with Features
- Recalling and Resending Messages
- Creating and Using Email Signatures
- Automating with Quick Steps