Skip to Scheduled Dates
Course Overview
The benefits of effective change management are considerable, both for organizations and the people in them. The costs of poor change management are equally compelling. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management which provides an independent benchmark for the professional knowledge expected of an effective change manager.
This course will earn you 21 PDUs | 21 CDUs
Who Should Attend
This certification is for anyone who supports the people impacted by change initiatives and who require a working knowledge of the key principles of change management, the terminology used, and the theory behind the practice. It is a prerequisite for the Change Management Practitioner qualification.
Course Objectives
- Understand structured approaches to shape a change initiative.
- Assess the organizational context for change.
- Apply techniques to help people adapt and understand the human responses to change.
- Learn how the various roles can facilitate successful organizational change.
- Identify stakeholders and engage effectively with them.
- Describe the essential communication principles to support change initiatives.
- Provide ways to assess change impacts across the organization.
- Prepare for the exam
Course Outline
Organizational Context and Approach
- Scene Setting
- Organizational Culture
- Structuring your Approach
- Agile Practices
People and Change
- Individual Differences
- Human Response to Change
- Human Motivations and Drives
- Change Formula and Change Anxieties
- Learning and change
Change Leadership and Teams
- Key Roles in Organizational Change
- Change Agent’s Role and Personal Influence
- Leadership and Psychological Safety
- Leadership, Culture, and Organizational Change
- Teams and Change
Stakeholders and Communication
- Stakeholder Engagement
- Communications
Work of the Change Manager
- Assessing the Change Impact and severity
- Resistance to Change
- Change Analytics