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Course Overview
This course is designed to help the Business Analyst (BA) to develop an understanding of their role, the process, and the deliverables associated with UAT. NOTE: This course will earn you 14 PDUs.
Who Should Attend
This course is designed for the Business Analyst professional who is involved with testing the functionality of technology projects.
Course Objectives
- Develop an understanding about basic concepts associated with User Acceptance Testing
- See how UAT applies to the Software Development Lifecycle (SDLC)
- Recognize benefits of improved quality of deployed software using User
- Acceptance Testing
- Identify the key roles, activities and deliverables which make up User Acceptance Testing
- Use a Business Use Case to define scenarios for testing
- Create a UAT test plan and write UAT test cases with associated test data
- Understand the process for testing functional and non-functional requirements
- Identify the challenges of testing vendor-supplied applications
Course Outline
1 - Software Testing - the Basics
- What is software testing and why is it important?
- Typical problems that we encounter with software
- The Cost of Quality (CoQ) and the cost of finding defects too late
- The “V” Testing Model
- The four stages of software testing (Unit, Integration, System, User Acceptance Testing)
- Testing best practices
2 - Understanding the Tester’s Terminology
- What is UAT and what is the role of the Business Analyst?
- Characteristics of a good UAT tester
- The tasks of UAT testing
- The UAT documents
- Common terms & definitions
3 - The UAT Planning Process
- The importance of UAT planning
- What is a UAT Test Plan?
- The six steps for creating a UAT Test Plan
- General testing tips (see Testing Guidelines and Techniques document)
4 - UAT Test Coverage
- What is UAT test coverage?
- Using a Requirements Traceability Matrix
- Set the testing scope – what to test and what not to test
- The UAT Test Coverage Matrix
- Verifying Non-functional requirements (i.e., performance, security, usability, availability, etc.)
5 - Creating and Executing the UAT Test Cases
- What are the goals of UAT testing?
- What is a UAT Test Case?
- How do UAT Test Plans and Test Cases relate?
- The four steps for creating a UAT Test Case
- Business Use Case and define test data for a portion of the steps
- Preparing, running, and documenting the UAT Tests
- General testing tips and techniques
6 - Verifying the Test Results
- Documenting UAT test results
- What is a defect?
- How to log a defect?
- The “bug” lifecycle
- Writing a good problem description
- Taking screen snapshots
- 10 tips to avoid writing bad defect reports
- Signing-off on UAT
7 - Testing Vendor-Supplied Applications
- Challenges of testing vendor-supplied applications
- Challenges to the business
- Eight steps for testing vendor-supplied applications