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Course Overview
The manager’s role is very different from that of the non-manager. Managers must be able to develop and unify team members, plan strategically, set goals, delegate responsibilities, provide meaningful and effective feedback, and communicate efficiently and effectively.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14 PDUs | 14 CDUs
Who Should Attend
New managers wanting to become skilled in their management roles will benefit from this course
Course Objectives
- Describe the roles that a manager has in an organization
- Identify and nurture talent in your team
- Build a management vision for success
- Combine leadership qualities and influence skills to motivate your team
- Delegate successfully for the enhancement of the team and the members
Course Outline
The Manager’s Role
- Understanding how you become a manager
- Distinguishing a manager’s role from function
- Understanding interpersonal, informational, and decisional roles
Building a Shared Vision
- Defining a shared vision
- Building a strong vision
- Creating and communicating your vision
Leadership and Influence
- Determining your leadership style
- Identifying the characteristics and qualities of a leader
- Modeling the way and enabling others to act
- Understanding the purpose, the process, and the people
- Mastering the art of persuasion
Nurturing Talent
- Calibrating talent
- Articulating culture and hiring for a cultural fit
- Looking to the future – developing and executing a plan
- Effective succession planning
- Monitoring performance
Delegation and Empowerment
- Delegating effectively
- Steps in delegation
- Stress management for managers and employees