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Course Overview
Decision-making and critical thinking go hand-in-hand. It requires you to think quickly on your feet, find meaningful solutions, and build better processes for tomorrow. As a leader, others look to you for direction and guidance. The confident decisions you make are imperative to drive productivity, resolve conflicts, and guide your team’s focus and efforts.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14PDUs | 14 CDUs
Who Should Attend
Executives, directors, managers, and others tasked with making important decisions for their organizations will benefit from this course.
Course Objectives
- Make intelligent decisions with limited time and information
- Reframe issues to ensure greater problem-solving accuracy
- Convert conflicting opinions into useful insights
Course Outline
The Complexity of Decision Making
- Establishing the Needs of the Organization
- Defining Organizational Objectives and Goals
- Measuring Your Goals
- Calculating Probabilities of Success
Dealing with Opinion in the Face of Uncertainty
- Understanding Theories of Decision-Making
- Avoiding Irrationality
- Being Aware of Risks
- Reframing the Options
- Asking the Right Questions
- Knowing What You Want
- Making Proper Comparisons
- Working with Stereotypes and Expectations
Adapting Decision Strategies for a Complex World
- Reviewing Your Plans
- Engaging Stakeholders
- Enlisting Your Network
- Managing Risks
- Planning for Risks - Avoidance, Mitigation, Transference, and Acceptance
- Applying Complexity Theory and the Butterfly Effect
- Adjusting Decisions
- Building in Metrics & Measurements
- Monitoring Progress and Managing Risks
- Looking for Emerging Trends