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Course Overview
Information Technology (IT) managers require a specific skillset to properly create, oversee, and motivate their teams. This workshop provides the enhanced capabilities necessary to move from a subject matter expert to a role more in line with leadership. From developing an inspiring vision and empowering members to reach it, to meeting deadlines and evaluating results.
Private classes on this topic are available. We can address your organization’s issues, time constraints, and save you money, too. Contact us to find out how.
This course has been approved for 14 PDUs | 14 CDUs
Who Should Attend
IT Professionals who expect to or who have recently transitioned into a management role will benefit from this course.
Course Objectives
- Understand how to make a smooth transition into management
- Develop your authentic leadership style
- Engage and empower staff to achieve excellence
- Build high-performing, collaborative teams
- Apply delegation best practices
- Attract and retain great staff
Course Outline
Making the Transition into Leadership
- Defining Success
- Developing Leadership Competencies
- Acting as Leader, Liaison, Figurehead. Monitor, Disseminator, and Spokesperson
- Allocating Resources
- Acting Entrepreneurially
- Negotiating and Handling Disturbances
Building Trust, Engagement and Involvement
- Applying SCARF
- Leading by Example with the 5 Components of Emotional Intelligence - Self-Awareness, Self-Regulation, Motivation, Empathy, and Social Skill
- Engaging, Involving, and Motivating Others
- The 4 Disciplines of Motivation - Behavioral, Cognitive, Psychodynamic, and Humanistic
- Working with Differing Personality Styles
- Developing Your Leadership Psychological Toolkit
- Discovering and Meeting Stakeholder Expectations
Collaboration & Teams
- Creating, Facilitating, and Maintaining Teams
- Building a Team through Culture, Human to Human Relationships, Effective Communication, and Setting and Meeting Goals & Objectives
- Modern, Autonomous, Self-Organizing, and Cross-Functional Teams
Building People with Challenging Work
- Willingness to Delegate
- Delegating Successfully - Preparing and Researching, Clarifying the Intent of the Task, Planning Your Delegation, Delegating Responsibility and Empowering Your Staff to Take Action, and Providing Ongoing Support and Oversight
Attracting and Keeping Great People
- Managing Performance
- Knowing Your Staff
- Checking Assumptions
- Engaging Your Team
- Leading and Coaching for Success
- Managing Disruption