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Course Overview
Learn the knowledge and skills to drive enablement of Microsoft 365 Copilot across your organization. Explore effective strategies, including the Microsoft 365 Copilot user enablement framework to help you create and implement a robust adoption plan.
Who Should Attend
This course is designed for user
enablement specialists, business leaders, managers, IT professionals,
consultants, or anyone involved in the adoption of Microsoft Copilot 365 within their organization.
Course Outline
1 - Introduction to Microsoft 365 Copilot
- What is Microsoft 365 Copilot?
- Explore how Microsoft 365 Copilot works
- Explore the core components of Microsoft 365 Copilot
- Examine how Microsoft is committed to responsible AI
2 - Explore the possibilities with Microsoft 365 Copilot
- Compose and summarize documents with Microsoft 365 Copilot in Word
- Summarize and draft emails with Microsoft 365 Copilot in Outlook
- Design captivating presentations with Microsoft 365 Copilot in PowerPoint
- Analyze and transform data with Microsoft 365 Copilot in Excel
- Elevate productivity with Microsoft 365 Copilot in Teams
- Empower your workflow with Microsoft 365 Business Chat
3 - Optimize and extend Microsoft 365 Copilot
- Examine the art and science of working with AI
- Review best practices for using Microsoft 365 Copilot
- Examine how to build an effective prompt
- Review prompting best practices
- Extend Microsoft 365 Copilot
4 - Explore user enablement strategies for adopting Microsoft 365 Copilot
- Describe the importance of user enablement
- Describe the journey to becoming an AI-powered organization
- Describe the people first strategy
- Describe the Microsoft 365 Copilot user enablement framework
- Discover how a global organization empowered its employees by adopting Microsoft 365 Copilot
5 - Envision a successful adoption of Microsoft 365 Copilot
- Assemble your team
- Secure sponsors and stakeholders
- Create an AI council
- Define a strategy
- Identify and prioritize scenarios
- Define success criteria, KPIs and success measurement plan
- Assess your organization’s readiness
6 - Onboard and empower your employees to use Microsoft 365 Copilot efficiently
- Establish a Microsoft 365 Copilot Center of Excellence
- Build your Champions and Early Adopters programs
- Build your engagement strategy
- Build your training strategy
7 - Drive value and maximize the impact of Microsoft 365 Copilot within your organization
- Collect and analyze feedback
- Review success measures and user survey results
- Measure and report Microsoft 365 Copilot usage
- Conduct health service reviews
8 - Extend and optimize Microsoft 365 Copilot in your organization
- Describe how to enhance Microsoft 365 Copilot
- Design scenarios using the Modern Collaboration Architecture framework
- Deliver business process transformation with Copilot Studio